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OUTAGES: 406.222.7778      AFTER HOURS: 1.855.999.9492     CONTACT: 406.222.3100

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Park Electric Privacy Policy

Introduction

At Park Electric, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2025 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.

Information We Collect

  1. Phone Number: The mobile number you provide to receive SMS messages.
  2. Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
  3. Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).

 

How We Use Your Information

  1. Send SMS messages (notifications, updates, and reminders) per your opt-in preferences.
  2. Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
  3. Improve messaging and measure engagement.

 

One-to-One Consent Requirement

  • Under the January 2024 FCC ruling, opt-in consent applies solely to Park Electric. We do not share your consent with third parties or affiliates unless you expressly agree.

 

Message Frequency & Data Rates

The SMS message frequency will vary but will not be more than 3-5 unless there is a notification event. Message and data rates may apply; check your carrier’s terms.

  1. Opt-Out & HELP Instructions
  2. Text “STOP” to any message to unsubscribe immediately.
  3. Text “HELP” for assistance or contact us at 406-222-3100.

 

Data Sharing & Disclosure

  1. We will never sell your data.
  2. We may share data with service providers (e.g., carriers) with strict confidentiality regarding SMS delivery.
  3. National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.

 

Security of Your Information

  • Reasonable measures are in place to protect your data, though no system is infallible.

 

Record-Keeping & Proof of Consent

  • We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry guidelines.

 

Changes to This Policy

  • We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.

 

Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

Email: info@parkelectric.coop

Phone: 406-222-3100

Address: 5706 US Highway 89 South, Livingston MT 59047

 

Links:

• Terms and Conditions: https://parkelectric.coop/sms-terms-conditions

• Privacy Policy: https://parkelectric.coop/privacy-policy

• National Do Not Call Registry: https://www.donotcall.gov/

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Contact Info

Park Electric Cooperative, Inc.
5706 US Hwy 89 S
Livingston, MT 59047

Service: 406.222.7778
Outages (M-F 8-5): 406.222.7778
After Hours Outages: 1.855.999.9492
Office: 406.222.3100

Email: info@parkelectric.coop

About Us

Our Mission is to bring value to our member-owners and communities by providing reliable electricity and superior customer service at fair and reasonable prices.

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©2026 Park Electric Cooperative. All Rights Reserved.

  • Home
  • Member Center
    • Membership
    • Billing FAQ
    • Delinquency and Disconnection
    • Financial Assistance
    • Gift of Energy
    • Reading Your Bill
    • Accessing Your Account Online
    • Payment Options
    • Rental Accounts
    • Capital Credits
    • Forms and Applications
    • Rates
  • Programs & New Services
    • New Services
      • Construction Aid
      • Contracts and Easements
      • Permits
    • Green Power
    • Heat Rate Program
    • Outdoor Lighting
    • Renewable Energy Interconnection
      • Direct Purchase
      • Net-Metering
    • Irrigation Serivces
  • Energy Efficiency
    • Energy Star Rebates
    • Reducing Demand
    • Appliances and Lighting
    • Building Materials
    • Heating and Cooling
    • Smart Water Use
    • Smart Home
    • Touchstone Energy Savings
  • Outages & Safety
    • Outage Info
    • Call Before You Dig
    • Electrical Safety
    • Electrical Safety Demonstrations
    • Storm Preparedness
    • Tree Maintenance
    • Wildfire Mitigation
      • Your Co-op’s Wildfire Mitigation Plan
      • Your Wildfire Mitigation Plan
  • About Us
    • Board of Trustees
      • Approved Board Meeting Minutes
    • Community News
      • Educational Solar Array
      • History of Rural Electric Cooperatives
      • Rural Montana
    • Energy Portfolio
    • Cooperative Principles
    • Bylaws
    • Annual Meeting
    • About Touchstone Energy
    • Careers at Park Electric
    • Youth Opportunities
      • Scholarship and Apps
      • Youth Tour to Washington DC
    • Service Territory
    • Contact Us
  • Location & Hours