Park Electric reads meters electronically through an automatic meter reading system. Meters are read daily and billed monthly. Monthly bills are calculated as close to the end of the month as possible given weekends and holidays. Bills are mailed around the first of the month and electronic bills are generated automatically; all bills are due on the 15th of the month.
If you should move, sell or for any other reason want the service taken out of your name, it is your responsibility to notify Park Electric. If you receive your bills electronically or through the mail, you are responsible for payment even if you do not receive the bill. The methods of payment we accept are as follows:
The Automatic Payment Program (ACH) is available for those who want their payment to be automatically deducted from a bank account of their choice. The bill generated each month shows the total amount due and under the total amount due in blue it reads "Auto Pay/Do Not Pay".
ACH payments reduce collection costs for the cooperative and for this reason, we offer a $1.50/month bill credit if you choose to pay your bill via ACH. The bill credit only applies to accounts that are set up in the office with the PDF form below. If a member chooses to set up Autopay through the Customer Service Portal, no bill credit will be issued.
If for any reason you cannot pay your bill, please call our office to make arrangements. In the event that you change bank accounts, please notify us before the 1st of the month. Payments returned due to closed accounts or insufficient will be assessed a $15.00 fee.
- Set up your own automatic draft at our Customer Service Portal
- Get the Automatic Bill Payment Authorization form (PDF)
Fill out the form and mail it along with a voided check to PO Box 1119, Livingston, MT 59047, or members can set themselves up online at our Customer Service Portal (click the link above).
Your electric bill, as you know, varies each month depending on the weather, the number of electric appliances you use, and many other factors. The budget billing plan allows you to pay a fixed amount each month, which can make planning your monthly expenses easier. This service is based on your previous 12 month's usage and we ask that you reside in a property for 12 months before setting up budget billing. Accounts are reviewed in January of each year to ensure that the bill amount is adequate to cover usage and costs. This review most likely will change the billing amount for the next year. This change happens in order to try and reduce the possibility of a large debit or credit balance. Please contact us to find out more information regarding budget billing.
Mail payments to:
P.O. Box 1119
Livingston, MT 59047-1119
or drop off in person at:
5706 U.S. Hwy. 89 South
Livingston, MT 59047-1119
or drop box outside the front door of the Park Electric office
At this time, we do not accept credit card payments inside the office. We accept Visa, Mastercard, American Express, Discover and e-check online or with our phone pay system. To pay online go to our Customer Service Portal. To pay by phone call 1-877-260-7787. The phone payment system charges $4.35 per $250 max transaction. All payments made by a credit card online will have a convenience fee of $3.95/$300 added to the payment. All payments made by eCheck online will have a convenience fee of $1.00 added to the payment. Renters who wish to make online payments through our Customer Service Portal must use the "Quick Pay" feature on the homepage of the portal.
Do you or someone you know need help paying the electric bill? Here are some of the options available:
Park Electric offers an in house grant program called the USBP Grant. This can be applied for in person, through the mail or emailed. For more information on this service, click here.
The state of Montana has two assistance programs available. The Low Income Energy Assistance Program (LIEAP) assists eligible Montana residents and families with their heating and cooling costs. More information can be found by clicking here. Energy Share Montana is another option that helps Montanans faced with energy emergencies. More information on this program can be found by clicking here.
Park Electric also offers an anonymous bill payment Gift of Energy for people who would like to help out friends, family members or others in need. Feel free to call the office to set up this type of payment.